Immigration and Refugee Board of Canada

The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRB decides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.

IRB front offices are closed

Immigration and Refugee Board of Canada (IRB) front offices are closed. Effective immediately, in-person correspondence (hand-delivery) is no longer accepted.

For the Refugee Protection, Refugee Appeal and Immigration Appeal Divisions, correspondence received by mail, fax, email or epost will be actioned before hearings resume.

For Immigration Division, please continue to send your correspondence by fax to the following numbers:

Central Region: 416-744-4274
Eastern Region: 514-496-2252
Western Region: 604-666-7082

If unable to send correspondence to the ID by fax, please contact the registry in your region to discuss an alternate delivery method.

Novel coronavirus: Update

COVID-19 information for employees: Consult the updates on Coronavirus disease (COVID-19) for Government of Canada employees.

Claimants, appellants and representatives: please note that the following COVID-related measures are now in place, to grant temporary extensions as outlined in the practice notices for filing a:

Fraud Alert: There are reports of fraudulent calls that appear to be from the #COVID19 Info Service at 1-833-784-4397. Don’t give out personal info if you didn't initiate the call. If you’ve received a suspicious call, contact the Canadian Anti-Fraud Centre on social media or online.

*Note their phone lines are closed