Quality decisions that are both fair and efficient are at the core of the Immigration and Refugee Board of Canada's (IRB) mandate. To this end, the IRB regularly conducts quality performance reviews to monitor and evaluate key performance indicators for each of the Board's 4 divisions.
The Refugee Protection Division (RPD) recently underwent its latest independent review to assess the quality of its decision-making. The latest report
Quality Performance in the Refugee Protection Division 2020-21 is now available. The RPD has accepted all recommendations and has developed a
Management Response and Action Plan to address areas for improvement.