Contact us

Warning – fraudulent phone calls

If you received a call from someone claiming to be from the IRB and asking you for money, or payment of any kind, it's a scam. The IRB will never ask you for money. Please report the call to the Canadian Anti-Fraud Centre at 1-888-495-8501. If you are a victim of this scam, please call your local police.

Your questions and comments are important to us. We will address your concerns as quickly as possible.

I would like information o​n immigrating to Canada, family sponsorships, Canadian citizenship, Canadian passports, visa requests, Electronic Travel Authorization (eTA) and landing applications.

If you require information on customs issues enforcement or detention matters

I would like information about specific refugee claim or appeal at the IRB.

  • Due to privacy concerns, we do not send or receive information about a specific case before the IRB by email. Please contact the regional office where the case is being processed, by regular mail or by telephone.

I would like to report a potential security risk in relation to an upcoming IRB proceeding

I wish to make an access to information or privacy (ATIP) request.

I wish to make a complaint to the IRB.

I wish to seek an employment opportunity at the IRB.

If you cannot find the answer to your question above, please fill in

this form. When commenting on a specific Web page, please include the related URL (Web address).